You can instruct an encashment any time via your online portal or by calling our customer helpline on 0330 088 4210.

We will instigate your sell request at the earliest opportunity, which will be no later than close of business the following working day. We will aim to pay the proceeds of your encashment to your nominated bank account within 5-8 working days of receiving your instruction. There will be a dealing charge of £150.

The minimum partial encashment you can make is £1,000, whilst the maximum partial encashment you can make is 75% of the value of your Plan. When making a partial encashment your remaining Plan value must be at least £5,000 following the partial encashment.